Personalised Hugs Bear Daddy & Me Card

UK Delivery

We currently offer various delivery lead times within the UK. As our delivery options change frequently please proceed to checkout for the latest quotes.

UK Economy Delivery is free when you spend over £30.00

International Delivery

As our delivery options change frequently please proceed to checkout for the latest quotes.

You can request a refund within 14 days of receiving your order, and have an additional 14 days to return the item(s) to us. If your request is not within 14 days from the date of receipt, we may deny your refund or offer store credit (this decision is at our discretion).

Items must be in new and re-sellable condition (unworn, unwashed, odour free), and any items returned that we do not believe to be in this condition will not be refunded. Items should be packaged appropriately before returning to maintain best possible condition.

All items must be returned in the original packaging (internal, not external) and with the original packing slip.

The cost of returning items to us is your responsibility. We do not offer free returns, or reimburse shipping costs.

The following items CANNOT be returned: gift vouchers, face masks, socks, swatches/fabric samples, personalised items, bespoke items, items from our 'Custom Colour' range, colour matching service and products, mystery boxes.

Items purchased from Outlet (aka Clearance) can be returned for store credit only.