Wholesale Terms & Conditions
MRS BOW TIE - A Threadster Group Company
By ordering goods using this wholesale site you agree to the following terms & conditions of sale.
Threadster Ltd, 1-5 Threadster Park, West Way, Andover, Hampshire, SP10 5JG. UK
Tel: +44 020 8050 8060
VAT No. GB163476201
We reserve the right to vary our prices, product descriptions and website content whenever necessary. The prices displayed on our product pages are inclusive of VAT if you are based in the UK and do not include delivery. Prices displayed if you are based in the EU and VAT registered or located outside of the EU are exclusive of VAT. If you are VAT registered within the EU (exc UK) VAT will be reverse charged. A detailed VAT invoice will be issued by email once your order has been placed.
We make every effort to ensure that the images of the products on our website are accurate. However, we reserve the right to change any of our products without prior notification. Due to differences between individual monitors, the colours of products shown may be slightly different to their true colours.
Images are used for illustrative purposes only and may not be identical to the product you receive.
Any copying of the material or content on www.mrsbowtie.com or any of our social channels is strictly prohibited unless permission is granted for selling purposes.
2. ORDERING, AVAILABILITY and RESELLING
The minimum order value is £300 ex VAT and shipping. We aim to ensure we have a good product availability, however we cannot guarantee 100% stock availability. Should you require a large volume of a particular product then please email email@example.com in order to discuss your requirements. Please note that Mrs Bow Tie product may NOT be sold at trade shows, markets or on online marketplaces such as Amazon, Etsy or ebay without prior written permission from Threadster Group.
All our products can be mixed within an order, however some styles have MOQs stated on the product page.
We don’t offer exclusivity to any online retailers or brick-and-mortar shops at this time.
All pricing on this site are showing in Pounds Sterling (GBP). Products purchased wholesale from Mrs Bow Tie shall only be sold no more than 15% below the current RRP as shown on mrsbowtie.com. Retailers may increase pricing above MSRP should they wish. Permission for sale events requiring more than 15% discount must be requested in advance in writing. Local currency pricing in EUR and USD is available upon request, payment can only be accepted in EUR or USD by wire transfer.
2.2 WHITE LABEL and BRANDING
Products from Mrs Bow Tie are not available unbranded or white labeled at this time without prior written agreement. Only plain and generic designs will be considered for sale unbranded. The minimum order per style when unbranded is a full case of 36 pieces.
3. CONTRACT and PAYMENT
We will send you an order acknowledgement and pro forma invoice in email format once your purchase order has been submitted via this site and appropriate shipping costs have been calculated. Payment can be made either via BACS transfer or can be settled through the invoice using any major credit or debit card. If you wish to pay via BACS transfer, please contact us for bank details.
All initial orders are accepted on a pro-forma basis, should you wish to apply for credit terms please request an application. Once submitted a credit limit will be provided on either net 14 or 30 day terms.
Our shipping charges outlined below are only to the UK mainland EXCLUDING the Scottish Highlands, offshore islands & Northern Ireland. Should you live in the Scottish Highlands, offshore islands or Northern Ireland, or outside the UK then shipping is calculated based on the dimensional weight of your order and charged at FedEx cost. We ship to most worldwide destinations however we are not responsible for customs charges or clearance fees payable to your local customs office or FedEx upon your delivery if applicable.
For orders between £300 - £500 the shipping charge is £15. We offer free domestic delivery on orders with products totalling £500 or over excluding VAT. Should you wish to collect your order from our warehouse, please inform us when placing your order and you will be notified by email when your order is ready for collection. Orders must be collected within 72 hours of notification that your order is ready for collection.
You are responsible for ensuring that all the details you give are correct as we cannot be held liable for any mis-delivery arising out of incorrect information that you have provided.
We will process your order as quickly as possible, usually within 10 working days. Our working days are Monday – Friday excluding Bank Holidays. We will send you an email on the day that we despatch your order or when you order is ready to collect. Once despatched your goods will normally be delivered within 2 working days.
These lead times and delivery times are not binding and will vary based on the season and factory capacity.
Delivery usually takes place between 9am and 6pm, Monday to Friday. Please note that some delivery drivers may operate outside these times. We are unable to accept specific requests for times or days.
If there are any signs of damage to your consignment, please notify us immediately on 020 8050 8060 and note this on the delivery manifest. If you suspect significant damage has been caused, do not accept the delivery.
Risk of damage to or loss of the goods passes to you at the time of delivery to you.
Unless specified on the products page goods do not come with any warranty or guarantee other than implied by law for business to business sales.
We do not accept returns of unwanted or non-faulty items.
Any shortages or damages must be reported to our customer service team within 3 working days via email firstname.lastname@example.org. All claims shall be waived if they fall outside this timescale.
Faulty goods may need to be returned to us, along with a returns form, for inspection. Any returns are at your own cost and you will be responsible for the handling and shipping of the contents of your return. On receipt of the returned goods, we will inspect the products. If liability is accepted we will refund you for the cost of the goods and the reasonable return postage costs. Liability will never exceed the value of the goods.
Prior to sending items back please contact us via email email@example.com
8. AMENDING OR CANCELLING AN ORDER
Orders received by us are processed immediately and go straight into our factory to be made. We regret that, once you have placed your order and payment has been received, we cannot cancel or amend it unless under extreme circumstances. Any changes or cancellations will incur an administration charge.
9. OWNERSHIP and RISK
Transfer of risk passes from us to you once you have accepted delivery of the order. Ownership of the goods shall not pass to you until we have received in full cleared funds of all sums due in respect of the order. We shall be entitled to recover payment for the goods even though ownership of any of the goods has not yet passed from us.
10. RETENTION OF TITLE
Notwithstanding delivery and the passing of risk, property in and title to, the goods shall remain with the seller until the seller has received payment of the full price of (a) all Goods and/or Services the subject of the Contract and (b) all other goods and/or services supplied by the seller to the buyer under any contract whatsoever. Payment of the full price shall include, without limitation, the amount of any interest or other sum payable under the terms of this and all other contracts between the seller and the buyer.
11. COPYRIGHT/TRADEMARKS/DATA PROTECTION
All rights in the designs and information on our website are owned by Threadster Group. They are protected by copyright, trademarks and other intellectual property rights.
You may view, copy and print portions of our website for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose unless permission has been granted by Threadster Group for selling purposes.
12. FORCE MAJEURE
We are not liable for any delay or failure to perform any of our obligations if the delay or failure results from events or circumstances outside our reasonable control, including but not limited to acts of God, accidents, acts of terrorism, war, fire, strikes, lock outs, failure of any communications including telecommunications or computer systems, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and we shall be entitled to a reasonable extension of its obligations.